Last Updated: 2026-01-22

This Privacy Policy is effective as of the “Last Updated” date above and applies to all users who access or use our Website and stone export services.

Welcome to our website (hereinafter referred to as the “Website”), operated by Dongxing Group (hereinafter referred to as “we”, “us” or “our”). We are a professional stone export supplier specializing in natural marble export, terrazzo export, granite export, quartz stone export and custom stone processing services. We are committed to protecting your personal data and privacy. This Privacy Policy explains how we collect, use, store, disclose and protect your personal information when you visit our Website, submit stone export inquiries, request stone samples, place orders or interact with us in other ways. By accessing or using our Website, you acknowledge that you have read, understood and agreed to all terms hereof for international stone trade cooperation.

Table of Contents: 1. Information We Collect 2. How We Use Your Information 3. How We Store and Protect Your Information 4. Disclosure of Your Information 5. Your Rights Regarding Your Information 6. Cookies and Similar Technologies 7. Third-Party Links 8. Children’s Privacy 9. Changes to This Privacy Policy 10. Contact Us

1. Information We Collect

We only collect personal information that is necessary to provide you with high-quality stone export services, respond to your inquiries and complete stone export transactions, in accordance with the General Data Protection Regulation (GDPR) and relevant local privacy laws of our stone export target markets (such as EU, USA, Middle East). The information we collect falls into two categories, which is crucial for ensuring stone export customer information security.

1.1 Information You Voluntarily Provide

When you use our stone export services, submit an inquiry, request free stone samples, place a stone export order or contact us through the Website, you may voluntarily provide the following personal information:

  • Contact information: Name, email address, phone number, WhatsApp number, company name, postal address and other information needed to contact you about stone export inquiries, orders or samples.
  • Transaction information: If you place a stone export order, we will collect information related to the transaction, including order quantity, stone type (marble, terrazzo, granite, quartz, etc.), product specifications, delivery address, payment method and other information necessary to complete the stone export transaction.
  • Other information: Any other information you voluntarily provide when communicating with us about stone export customization, logistics, customs clearance or other related services.

1.2 Automatically Collected Information

When you browse our Website, we may automatically collect certain non-personal information through cookies, web beacons and other similar technologies. This information does not identify you personally and is only used to improve our Website performance and your browsing experience for stone export services:

  • Browser and device information: Type of browser, operating system, device model, IP address, browser language and other technical information.
  • Browsing behavior: Pages you visit on our Website, the time you spend on each page, the order of browsing, links you click (especially related to stone products, stone export services, sample requests, etc.), and other browsing-related data.
  • Cookie information: We use cookies to remember your preferences (such as language settings) and track your browsing activities on our Website to provide you with more personalized stone export service recommendations (such as marble, terrazzo, granite, quartz products that may interest you).

2. How We Use Your Information

We use your personal information solely for the purposes of providing, improving and optimizing our stone export services, and complying with legal obligations. Specifically, we use your information for the following purposes:

  • Respond to your inquiries and requests: Process your inquiries about stone export, stone samples, product specifications, MOQ, shipping, payment terms and other related matters, and provide you with the required information and services.
  • Complete stone export transactions: Process your stone export orders, arrange production, packaging, logistics and customs clearance services, and notify you of the order progress, shipment status and other related information.
  • Provide after-sales service: Handle after-sales issues related to stone export products (such as quality feedback, damage compensation, maintenance guidance) and provide you with continuous technical support.
  • Improve our services: Analyze your browsing behavior and feedback to optimize our Website, stone export products, customization services and customer service experience.
  • Send relevant information: Send you information about our stone export products, preferential policies for large orders, new stone types (such as new marble, terrazzo, granite varieties) and other related updates with your consent. You can unsubscribe from these notifications at any time.
  • Comply with legal obligations: Comply with applicable laws, regulations and legal procedures, and respond to legal inquiries and requirements.

3. How We Store and Protect Your Information

We attach great importance to the security of your personal information and take strict technical and administrative measures to protect your information from unauthorized access, use, disclosure, modification or destruction, ensuring compliance with global privacy regulations and Google’s privacy preferences for marble export and granite export customers.

  • Data storage: Your personal information is stored on secure servers protected by firewalls, encryption and other security technologies. We only retain your personal information for as long as necessary to achieve the purposes stated in this Privacy Policy or as required by law.
  • Encryption technology: We use industry-standard encryption technologies (such as SSL) to protect the transmission of your personal information (such as contact information, order details, payment information) when you submit inquiries or place stone export orders on our Website.
  • Access control: Only authorized personnel (such as customer managers, technical staff) who need to process your information to provide stone export services have access to your personal information, and they are required to comply with strict confidentiality obligations.
  • Security updates: We regularly update our security systems and technologies to prevent potential security risks and ensure the safety of your information.

Please note that no method of transmitting or storing information over the Internet is 100% secure. Although we take all reasonable measures to protect your personal information, we cannot guarantee its absolute security. You are also responsible for protecting your personal information (such as not sharing your account information with others) when using our Website, for your stone export inquiries and transactions.

As a stone export supplier, if your personal information needs to be transferred across borders (e.g., between China and your country/region for stone export order processing), we will take appropriate measures (such as data encryption, signed data transfer agreements) to ensure compliance with cross-border data transfer laws and protect your information security.

4. Disclosure of Your Information

We will not sell, rent, trade or otherwise disclose your personal information to third parties for commercial purposes without your explicit consent, except in the following circumstances related to international stone trade.

  • Service providers: We may disclose your personal information to third-party service providers who assist us in providing stone export services, such as logistics companies (for delivery), payment processors (for transaction processing), and IT service providers (for Website maintenance). These third parties are required to comply with this Privacy Policy and relevant laws and regulations, and only use your information for the purposes of providing services to us.
  • Legal requirements: We may disclose your personal information if required by law, regulation, court order or government authority to comply with legal obligations or protect our legitimate rights and interests.
  • Business transfer: In the event of a merger, acquisition, reorganization, sale of assets or other business transfer, your personal information may be transferred to the successor entity, but the successor will be bound by this Privacy Policy.
  • With your consent: We may disclose your personal information to third parties with your explicit written or oral consent.

5. Your Rights Regarding Your Information

In accordance with applicable privacy laws and regulations, you have the following rights regarding your personal information. You can exercise these rights by contacting us through the contact information provided at the end of this Privacy Policy:

  • Right of access: You have the right to request access to the personal information we hold about you, including the type, purpose and disclosure of your information.
  • Right of correction: You have the right to request correction of any inaccurate or incomplete personal information we hold about you.
  • Right of deletion: You have the right to request deletion of your personal information if it is no longer necessary for the purposes for which it was collected, or if you withdraw your consent.
  • Right to withdraw consent: You have the right to withdraw your consent to our use of your personal information at any time. Withdrawing consent will not affect the legality of our use of your information before the withdrawal.
  • Right to data portability: You have the right to request us to provide your personal information in a structured, commonly used and machine-readable format, or to transmit it directly to another data controller if technically feasible.

We will respond to your request within a reasonable time (in accordance with applicable laws) and will not charge you any unreasonable fees for exercising your rights, unless the request is excessive or repetitive, related to your stone export cooperation with us.

6. Cookies and Similar Technologies

Our Website uses cookies and similar technologies to improve your browsing experience and provide personalized stone export service recommendations. Cookies are small text files stored on your device when you visit our Website. You can adjust your browser settings to refuse cookies or notify you when cookies are being sent. However, please note that if you refuse cookies, some functions of our Website may not work properly (such as submitting inquiries, placing orders), which may affect your use of our stone export services and your stone export privacy protection.

7. Third-Party Links

Our Website may contain links to third-party websites (such as logistics companies, payment processors, industry associations). This Privacy Policy does not apply to these third-party websites. We are not responsible for the privacy practices or content of these third-party websites. We recommend that you read the privacy policies of these third-party websites before accessing them.

8. Children’s Privacy

Our Website and stone export services are not intended for children under 16 years old. We do not intentionally collect personal information from children under 16. If we inadvertently collect such information without parental or guardian consent, we will delete it immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements or stone export business needs, especially for quartz export and other stone export services. When we make changes, we will update the “Last Updated” date at the top of this page and post the revised Privacy Policy on our Website. We recommend that you regularly review this Privacy Policy to stay informed of any changes. Your continued use of our Website and stone export services after the changes take effect constitutes your acceptance of the revised Privacy Policy, and better protect your privacy during your stone export consultation and transaction process.

10. Contact Us

If you have any questions, comments or requests regarding this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us through the following channels:

📧 Email: dongxing@dongxingterrazzo.com

📞 International Phone: +8613599150088

📱 WhatsApp/WeChat: +8613599150088

🏢 Company Address: No.231 Century Avenue, Shuitou Town, Nan’an City, Fujian Province, China

We will respond to your inquiries and requests as soon as possible and work with you to resolve any issues related to your privacy.

Dongxing Group – Professional Stone Export Supplier | Marble Export, Terrazzo Export, Granite Export, Quartz Export & Custom Stone Processing