About Dongxing Stone

Service & Support

From material selection, processing to delivery and after-sales, we provide you with one-stop professional service throughout the process.

Pre-sales Consultation & Design Service

A collage showcasing different stone materials (granite, quartz, marble) and their applications in modern kitchen and bathroom designs.
Professional recommendation on stone types, colors, textures and application scenarios
A showroom display of various stone samples, including marble, granite, and travertine, arranged on shelves and a feature wall for easy comparison.
Stone sample provision and sample wall fabrication
A design concept showing stone material samples, an architectural floor plan, and raw stone blocks, illustrating the selection process for interior projects.
Transparent quotation, schedule planning and cost optimization

Production & Quality Assurance

An automated stone processing workshop with robotic arms and CNC machines, where workers oversee the production of decorative stone pieces.
Standardized production line for slabs, tiles, special shapes and carvings
Workers inspecting marble slabs with digital measuring tools in a factory, ensuring precision and quality control.
Strict multi-step quality inspection for color difference, size and gloss
A CNC stone cutting machine slicing through a marble slab, with real-time monitoring and control systems ensuring accuracy and safety.
Real-time production progress feedback and full-process traceability
A technician applying a protective sealant to a polished marble slab using a spray gun, with a quality control device in the background.
Professional surface protection treatment to reduce loss

Logistics & Global Delivery

A large stone block securely packed in a wooden crate with foam and plastic wrap, ready for international export.
Moisture-proof, shock-proof and damage-resistant export packaging
A cargo ship loaded with stone blocks at a busy port, alongside a futuristic cargo plane, illustrating global stone export and logistics.
Domestic and international logistics solutions (sea freight, air freight)
A triptych showing stone slab tracking with a QR code scanner, road transport on a truck, and warehouse handling, demonstrating end-to-end supply chain management.
Cargo tracking, delivery reminder and acceptance assistance

Installation & Technical Support

A triptych showing stone cladding with metal brackets, applying adhesive, and laying floor tiles, illustrating professional stone installation techniques.
Professional guidance for dry-hanging, wet-sticking and paving
A craftsman reviewing architectural plans and measuring stacked marble slabs, preparing for a precise installation project.
Technical consulting and construction solutions development
A technician applying grout and sealant to stone tile joints using a caulking gun and sprayer for a waterproof finish.
Professional suggestions for joint treatment, waterproofing and protection
Workers using a crane to install large marble slabs at a construction site, with surveying and leveling equipment ensuring precision.
Technical support for large-scale engineering projects

After-sales & Maintenance Service

Professional technicians installing and cleaning marble floor tiles with a level tool, with a branded service van in the background.
Clear warranty scope and after-sales commitment
Collage showing three stages of stone care: cleaning stains, machine polishing, and edge grinding restoration for marble floors.
Daily stone cleaning, maintenance and renovation guidance
A repairman rushing with tools to fix a cracked travertine tile while the customer points out the damage in an interior space.
Quick response mechanism for quality problems
A sales consultant showing various stone samples and using a QR scanner to assist a client in a modern stone showroom.
Regular customer follow-up and long-term cooperation support

Our Service Commitment

A China Green Building Material Product Certification certificate surrounded by various stone samples, highlighting eco-friendly and quality-assured products.
Quality Assurance
A glass display rack showcasing a variety of granite, marble, and terrazzo stone samples in a showroom.
Transparent Quotation
A salesperson using a tablet to select and visualize a large dark marble slab in a warehouse with stacked stone slabs.
Efficient Response
A collage illustrating the complete marble installation process: measuring, transporting, leveling, and final joint finishing.
Full-Service Tracking

Contact Us

If you have any questions about stone services, please contact us at any time